Right-click an audio device, and then click Enable.įor more information about automatically diagnose and repair problems with your CD or DVD drive when trying to read or burn media, visit the following Microsoft Website: On the Playback tab, right-click in the blank area under Select a playback device below to modify its settings, and then select Show Disabled Devices. To enable the audio device, follow these steps:Ĭlick Start, click Control Panel, and then double-click Sound. Or, if the audio device is not enabled, use the Sound item in Control Panel to enable the audio device. To work around this problem, exit Windows Media Player before you insert the disc. This problem occurs because of an error in the Mcicda.dll file. Windows Media Player is already running when you insert the disc. This problem occurs if the following conditions are true: Please insert a disk into Drive ( DriveLetter:).